Accessibility Services

This confidential service helps registered students to navigate their disability and related barriers and provides peer support. The University of Toronto supports academic accommodations for students whose learning is impacted by disabilities/conditions including those related to mental health, learning disabilities, autism, ADHD, mobility, functional/fine motor ability, concussion/head injury, vision, chronic health, addictions, being D/deaf/deafened/hard of hearing, communication disorders, and temporary disabilities (e.g. fractures, severe sprains, recovery from an operation).

Students with a documented disability who may be eligible for accommodation are required to complete the relevant intake package available to facilitate the registration process. For more information and to register, click here: Accessibility Services registration & documentation requirements – St. George Campus - UofT Student Life

In-person/ phone support:  

• 455 Spadina Ave, 4th floor, Toronto, Ontario, M5S 2G8 (this is the fastest way to connect with Accessibility Services)  
• Phone (416) 978-8060 (potentially long wait times due to high call volume)
• Accessibility Services Website

On-location Accessibility Services Advisor – Rachel Tam (she/her)

Rachel Tam is the On-location Accessibility advisor supporting many Music students and is located at Trinity College. Accessibility Advisors collaborate with healthcare practitioners, staff, and faculty members to help identify and remove disability-related barriers in students’ academic settings. Students seeking academic accommodations will either be seen by Rachel, or by an Accessibility Advisor at the central Accessibility Services office, as is appropriate to their circumstances.

After registering with Accessibility Services, your advisor/ Rachel can help with…

• Discussing support for accessibility needs within U of T
• Setting up potential academic accommodations (e.g. considerations for in-class, testing and/or practicum accommodations)
• Exploring funding options for disability-related academic supports
• Referrals to adaptive technologists and learning workshops

Accessibility Portal:

Sign in using this link: Accessibility Services Portal to book an appointment or manage your requests. 

• Use 'Submit a Request' to start a new inquiry. 
• Use 'My Requests' to view and track existing ones. 

Note: Replies from the Reception Team will arrive via email from the secure Enterprise Service Center (esc.system@utoronto.ca).  

Students assigned to Rachel may access her drop-in hours, please check Rachel’s autoreply for most updated information.